San Clemente Real Estate
 

Team Concept

Our websites support offices promoting a team concept for the benefit of the client based on specialization, collaboration, and consultative-based customer service.

OC Residential real estate consultants are primarily concerned with the needs of their clients, not on creating competition amongst themselves and solely focusing on the next closed deal. In order to provide superior customer services to all of our clients without sacrificing personal attention to individuals, OC Residential employs a team-based consultative approach where the managing brokers, real estate consultants, and office staff work in tandem to ensure that our clients are receiving the best possible service. Unlike a typical real estate agency, our consultants are not in competition with each other but work together with the goal of maintaining excellent professional relationships with our clients and prospects. If OC Residential has a mission, it is this: The Client Is Always More Important Than The Deal.

Traditional vs. Progressive

Old vs. NewBefore the Internet era, real estate brokers and agents held all of the “secrets” to the real estate marketplace. Buyers and sellers relied on Realtors to be experts in all communities because the information was only accessible to those within the industry. These days, anyone who owns a computer can pull up information about different communities and current homes for sale. So why do a large segment of Realtors still feel that they hold all of the cards when it comes to community information and customer service in real estate? Imagine if a doctor or lawyer claimed that they were experts in all fields within medicine or the law…would you believe them?

The professional real estate community is currently divided into two ways of thinking: The tried and traditional  vs. the new and progressive.

TRADITIONAL

PROGRESSIVE

  • One-stop shop for every area and every transaction type
  • Become a true specialist in a particular community or transaction type
  • Buyers and sellers solely rely on Realtors for market information and current opportunities in the marketplace
  • Specialized websites providing buyers and sellers with the resources to research all of their preferences
  • Agents are dependent on national brand-based offices to provide legitimacy to their business services and are forced to be in competition with each other rather than collaborating for the good of the client
  • These community websites support offices that promote a team concept for the benefit of the client based on specialization, collaboration, and consultative-based customer service
  • Realtors practice a sales-based customer service model, and buyers and sellers are entirely dependent on which agent spends the most money for marketing
  • In today’s challenging marketplace, a real estate consultant is focused on the client’s needs and personal preferences, not closing the deal


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